Returns

You have 30 days after receiving your item to request a return. To be eligible, the piece must be in the same condition you received it — unworn, with its tags and in its original packaging — and you will need the receipt or proof of purchase.

Email [email protected] with your order number. If the return is accepted we will send you the return address, a shipping label and instructions on how and where to send the piece. Items sent back without a return having been requested first cannot be accepted.

Please inspect your order on arrival and contact us straight away if a piece is defective, damaged, or not what you ordered, so that we can put it right.

The fastest way to exchange is to return the piece you have and, once the return is accepted, place a separate order for the one you want.

If your order is shipped into the European Union you have the right to cancel or return it within 14 days, for any reason and without justification. The same condition applies: unworn, with tags, in the original packaging, with proof of purchase.

We will let you know once we have received and inspected your return, and whether the refund is approved. An approved refund goes back to your original payment method within 10 business days; your bank or card issuer may take a little longer to post it. If more than 15 business days have passed since your return was approved, email [email protected].

Whether a piece made to your specification can be returned is confirmed with you before the order is placed. Ask before ordering if you are unsure.